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Service & Support

We're here to help. Get the support you need, when you need it. Our dedicated team is committed to your satisfaction.

How Can We Help?

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Phone Support

Speak with our support team

+1 (555) 123-4567

Mon-Fri: 8AM - 8PM

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Live Chat

Chat with us in real-time

Available 24/7

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Email Support

Send us your questions

support@betacare.com

Response within 24hrs

Frequently Asked Questions

How do I access my test results?

You can access your results through our secure online portal using your patient ID and password. Results are typically available within 24-48 hours.

Do I need an appointment?

While walk-ins are welcome, we recommend scheduling an appointment to minimize wait times and ensure availability.

What insurance plans do you accept?

We accept most major insurance plans. Please contact our billing department to verify your specific coverage.

How can I prepare for my test?

Preparation varies by test type. You'll receive specific instructions when scheduling your appointment. Some tests may require fasting.

Help Center

Browse our comprehensive knowledge base for answers to common questions and detailed guides.

Technical Support

Having technical issues with our portal or services? Our IT team is ready to assist you.

Still Need Help?

Can't find what you're looking for? Send us a message and we'll get back to you shortly.